On 25th May 2018, the laws around Data Protection are changing.
Improbable takes Data Protection seriously. We are committed to protecting your data; letting you know how we collect, store and use your data; and helping you to understand your rights and our responsibilities.
Our Data Promise to you is:
1. We will be open with you about how we use your data.
We have always taken steps to store data securely, but as of May 2018 we will be doing so even more robustly. We guarantee that we will only use third parties to process your data (e.g. MailChimp) when those third parties have clear and transparent data policies of their own. We will implement new systems in our office that ensure even greater protection of your data, such as by creating a password policy. And we’ll appoint someone in our team who is responsible for data protection, so that we’re accountable to you and can take appropriate action if something goes wrong. No organisation can promise to protect your data 100% due to the nature of today’s technologies; however, we promise we will take every possible step to protect your data to the best of our ability.
In order to be in control of your data, you have to know what we do with the data we collect, at the moment we collect it. We have a number of reasons why we will need to collect your personal information and sharing these with you helps you to make an informed decision about how you would like to interact with us.
We promise that we’ll only use your data for purposes stated when you give it to us.
As of 25th May 2018, if you’re subscribed to our newsletter then we will process your data on the basis of legitimate interest. This means that we think you have a reasonable expectation of us keeping you informed about Improbable’s shows, projects and D&Ds, and that of relevant third parties, based on your engagement with Improbable and/or Devoted & Disgruntled to date. We will never contact you about fundraising; and we will never share your data with any third parties without your consent. We promise we will never sell your data to any third parties.
There may be some occasions when we ask for your consent to collect, store and use your data for other purposes – for example if you are completing a form on our website, completing a paper feedback form, or making a donation to us at an event then we might ask to contact you about future fundraising or to use your feedback in an evaluation report. This will always be your choice. If this occurs, we will always tell you how we intend to process your data at the point at which we collect it.
We promise to respect your privacy and data rights as an individual.
Questions? Comments? Suggestions?
We’d love to hear from you – please contact us on email@example.com or 020 7240 4556. We’ll be working on getting ourselves and our systems ready for 25th May; and to keep those systems up to date thereafter.
We are Improbable, a company registered in England and Wales with registration number 08561272 and registered address Somerset House, West Wing, Strand, London WC2R 1LA. We’re also a charity with registration Charity Number 1155695.
If you attend a D&D event or contribute to the D&D website, the materials that you submit may be published publicly on the D&D website. This includes anything you contribute to the reports that are created at D&D events. In some cases this may contain information that identifies you personally. This information will be stored on the D&D website in perpetuity, unless you ask us to remove it.
Improbable and our D&D website hosts Raising IT will take steps to prevent automated harvesting of email addresses, social media handles and/or website addresses from the D&D site. However, we cannot guard against other people collecting from the materials you provide that are published on the D&D website.
We will store information you provide us in feedback forms for six years after the date at which you provide it. While no organisation can protect data 100% securely, we will store your information as securely as we can and it will be password protected. You may request that we destroy this information at any time.
We may share your personal data:
but this will always be under the same conditions as we are under.
We will never contact you about fundraising; and we will never share your data with any third parties without your consent. We promise we will never sell your data to any third parties.
We won’t add you to our mailing list unless you ask us to or you sign up to it online.
If you would like a copy of some or all of the personal data we hold about you – or otherwise want to contact us – please email firstname.lastname@example.org or write to us at Improbable, West Wing, Somerset House, Strand, London WC2R 1LA.
We will use the information we collect as a result of you accepting a cookie from our site to track your use of the website and to compile reports on the use of the website overall by all visitors.
Things that could change in the future without us coming back to you to get your agreement or permission again include:
Improbable c/o PopHub Leicester Square
41 Whitcomb Street
+44 (0) 20 7240 4556